Hello. I’m Chester, founder Big Lakes Lawncare. The question is what is a quality spot-check and why do you do them.
Quality spot check is something that is unique to our company. We send out managers and office staff occasionally into the field to randomly check on all the properties we service. We check to ensure that there’s nothing that’s getting missed by our crews, that the property is looking perfect and that there’s nothing extra that the property needs that is getting neglected or not taken care of.
These are completely free of charge and they will show up on your invoice as a quality spot check with the date and potentially the name of the person who inspected your property. So, if you see us walking around on the property and we’re not doing any mowing or work, this is probably a quality spot check and it’s just something that we do regularly. Thanks.